Journey map experience example

Use this template

This customer journey map template can help you:

- Map out the actions that the customer persona takes in accomplishing a goal.
- Show the fluctuations between poor and enriched experiences at each stage of the journey.
- Understand and address customer needs and pain points.

Open this template to view a detailed example of a customer journey map that you can customize to your use case.

This customer journey map template can help you:

Map out the actions that the customer persona takes in accomplishing a goal.
Show the fluctuations between poor and enriched experiences at each stage of the journey.
Understand and address customer needs and pain points.

Open this template to view a detailed example of a customer journey map that you can customize to your use case.

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