Customer and user understanding templates

Discover templates for creating empathy maps, user personas, conversion funnel diagrams, and solution trees.

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Content map with funnel

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User persona

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User story map example

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Identify the critical event

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Roman's persona template

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Advanced user observation

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Voice of the customer

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Opportunity solution tree

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The BETTER creative model

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Persona template

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Audience analysis

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Start your day

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Product overview

By initiative

By team

By industry

Support and services

Education

Policies and practices

About Lucid Software

Customer and user understanding templates

Content map with funnel

User persona

User story map example

Identify the critical event

Roman's persona template

Advanced user observation

Voice of the customer

Opportunity solution tree

The BETTER creative model

Persona template

Audience analysis

Start your day