Customer and user understanding templates

Discover templates for creating empathy maps, user personas, conversion funnel diagrams, and solution trees.

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Market segmentation matrix

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Interviewer cheat sheet

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Discovery board

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Empathy map

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Show and tell

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Conversion funnel

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My worst nightmare

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User persona

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AEIOU method

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Persona grid

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Customer segmentation

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Research repository

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Product overview

By initiative

By team

By industry

Support and services

Education

Policies and practices

About Lucid Software

Customer and user understanding templates

Market segmentation matrix

Interviewer cheat sheet

Discovery board

Empathy map

Show and tell

Conversion funnel

My worst nightmare

User persona

AEIOU method

Persona grid

Customer segmentation

Research repository