Service blueprint with swimlanes

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Use this template
This basic service blueprint template can help you:

- Visualize the connections between services and processes that occur during a customer journey.
- Show inefficiencies or weaknesses in your current process.
- Map out ideal (future) processes to improve the customer experience.

Open this template and add content to customize this basic service blueprint to your use case.

This basic service blueprint template can help you:

  • Visualize the connections between services and processes that occur during a customer journey.
  • Show inefficiencies or weaknesses in your current process.
  • Map out ideal (future) processes to improve the customer experience.

Open this template and add content to customize this basic service blueprint to your use case.

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